**All Services include an Initial Onboarding Consultation & Network Assessment**
Just a Little Bit of Help (1-2 employees) – Monthly Managed Service – Starting at $110
- 4 Remote Assistance Calls (1 per week)
- Unlimited Email Support
- No Store Front Presence
POS Retail & Restaurant Support – Monthly Managed Services Fee – Starting at $350
- Troubleshooting Issues
- Unlimited Support Calls
- 1 Revisit per Issue
- System Maintenance
POS Retail & Restaurant Support – Per Ticket Base Fee Starting at:
- Per Ticket Bases
- Blended Rate
- 2 hour min – $150 flat
- $35 ever hour after that
Small Business Support – Monthly Managed Services Introductory Fee – Starting at $500
- Up to 10 Devices
Support & Management of Trouble Tickets - Troubleshooting of Issues – Desk & Conf Phones, Desktops, Printers & Software
- 2 Emergency Calls per month
- Access to Submit Tickets via Vansin Helpdesk Portal
- Unlimited Remote Assistance Calls
- Unlimited Email Support
- Onsite Visits (2 hour max) after 2 hours will bill at $35/hr.
- New PC Setups & Configurations
- Monthly Routine Computer Maintenance.
- ****Server & Networking Systems Monitoring – Additional Charge***
Small to Medium Business Support – Monthly Managed Services Introductory Fee – Starting at $750
- Up to 40 Devices
Support & Management of Trouble Tickets - Troubleshooting of Issues – Desk & Conf Phones, Desktops, Printers & Software
- 2 Emergency Calls per month
- Access to Submit Tickets via Vansin Helpdesk Portal
- Unlimited Remote Assistance Calls
- Unlimited Email Support
- Onsite Visits (2 hour max) after 2 hours will bill at $35/hr.
- New PC Setups & Configurations
- Monthly Routine Computer Maintenance.
- Server & Networking Systems Monitoring – Additional Charge
Medium to Large Business Support – Monthly Managed Services Introductory Fee – Starting at $1000
- Up to 100 Devices
Support & Management of Trouble Tickets - Troubleshooting of Issues – Desk & Conf Phones, Desktops, Printers & Software
- 2 Emergency Calls per month
- Access to Submit Tickets via Vansin Helpdesk Portal
- Unlimited Remote Assistance Calls
- Unlimited Email Support
- Onsite Visits (2 hour max) after 2 hours will bill at $35/hr.
- New PC Setups & Configurations
- Monthly Routine Computer Maintenance.
- Server & Networking Systems Monitoring
Large Business Support – Monthly Managed Services Introductory Fee – Starting at $30 per device
- Over 100 Devices
Support & Management of Trouble Tickets - Troubleshooting of Issues – Desk & Conf Phones, Desktops, Printers & Software
- 2 Emergency Calls per month
- Access to Submit Tickets via Vansin Helpdesk Portal
- Unlimited Remote Assistance Calls
- Unlimited Email Support
- Onsite Visits (2 hour max) after 2 hours will bill at $35/hr.
- New PC Setups & Configurations
- Monthly Routine Computer Maintenance.
- Server & Networking Systems Monitoring
Additional Services – A La Carte Starting at the rates below:
- Per Ticket Base Fee
- Blended Rate – 2 hour min – $150 flat
- $35/hr ever hour after that.
- Infrastructure Data Cabling Services
- $60/hour – 3 hour Min
- Rack & Stacks – $400 Flat
- POS Setups
- $200 for 3 hours, then $35/hr for every hour after
- Network Closet Cleanup
- $60/hr – 2 Hours Min – (Must be completed outside of business hours)
- Long & Short Term Project Consulting Services – $35/hr – 2 hour min.
- Vacation & Substitute Onsite Support Services for Fulltime IT – $35/hour (4hr minimum)
- One on One White Glove – Presidential Service
- $100/hr – 3 hour min.
- Example Services – Home Visits, 24 Hour On Call Visits, Dedicated Tech Just for you.
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