Vansin Network LLC

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Services

**All Services include an Initial Onboarding Consultation & Network Assessment**

Just a Little Bit of Help (1-2 employees) – Monthly Managed Service – Starting at $110

  • 4 Remote Assistance Calls (1 per week)
  • Unlimited Email Support
  • No Store Front Presence

POS Retail & Restaurant Support – Monthly Managed Services Fee – Starting at $350

  • Troubleshooting Issues
  • Unlimited Support Calls
  • 1 Revisit per Issue
  • System Maintenance

POS Retail & Restaurant Support – Per Ticket Base Fee Starting at:

  • Per Ticket Bases
  • Blended Rate
  • 2 hour min – $150 flat
  • $35 ever hour after that

Small Business Support – Monthly Managed Services Introductory Fee – Starting at $500

  • Up to 10 Devices
    Support & Management of Trouble Tickets
  • Troubleshooting of Issues – Desk & Conf Phones, Desktops, Printers & Software
  • 2 Emergency Calls per month
  • Access to Submit Tickets via Vansin Helpdesk Portal
  • Unlimited Remote Assistance Calls
  • Unlimited Email Support
  • Onsite Visits (2 hour max) after 2 hours will bill at $35/hr.
  • New PC Setups & Configurations
  • Monthly Routine Computer Maintenance.
  • ****Server & Networking Systems Monitoring – Additional Charge***

Small to Medium Business Support – Monthly Managed Services Introductory Fee – Starting at $750

  • Up to 40 Devices
    Support & Management of Trouble Tickets
  • Troubleshooting of Issues – Desk & Conf Phones, Desktops, Printers & Software
  • 2 Emergency Calls per month
  • Access to Submit Tickets via Vansin Helpdesk Portal
  • Unlimited Remote Assistance Calls
  • Unlimited Email Support
  • Onsite Visits (2 hour max) after 2 hours will bill at $35/hr.
  • New PC Setups & Configurations
  • Monthly Routine Computer Maintenance.
  • Server & Networking Systems Monitoring – Additional Charge

Medium to Large Business Support – Monthly Managed Services Introductory Fee – Starting at $1000

  • Up to 100 Devices
    Support & Management of Trouble Tickets
  • Troubleshooting of Issues – Desk & Conf Phones, Desktops, Printers & Software
  • 2 Emergency Calls per month
  • Access to Submit Tickets via Vansin Helpdesk Portal
  • Unlimited Remote Assistance Calls
  • Unlimited Email Support
  • Onsite Visits (2 hour max) after 2 hours will bill at $35/hr.
  • New PC Setups & Configurations
  • Monthly Routine Computer Maintenance.
  • Server & Networking Systems Monitoring

Large Business Support – Monthly Managed Services Introductory Fee – Starting at $30 per device

  • Over 100 Devices
    Support & Management of Trouble Tickets
  • Troubleshooting of Issues – Desk & Conf Phones, Desktops, Printers & Software
  • 2 Emergency Calls per month
  • Access to Submit Tickets via Vansin Helpdesk Portal
  • Unlimited Remote Assistance Calls
  • Unlimited Email Support
  • Onsite Visits (2 hour max) after 2 hours will bill at $35/hr.
  • New PC Setups & Configurations
  • Monthly Routine Computer Maintenance.
  • Server & Networking Systems Monitoring

Additional Services – A La Carte Starting at the rates below:

  • Per Ticket Base Fee
    • Blended Rate – 2 hour min – $150 flat
    • $35/hr ever hour after that.
  • Infrastructure Data Cabling Services
    • $60/hour – 3 hour Min
  • Rack & Stacks – $400 Flat
  • POS Setups
    • $200 for 3 hours, then $35/hr for every hour after
  • Network Closet Cleanup
    • $60/hr – 2 Hours Min – (Must be completed outside of business hours)
  • Long & Short Term Project Consulting Services – $35/hr – 2 hour min.
  • Vacation & Substitute Onsite Support Services for Fulltime IT – $35/hour (4hr minimum)
  • One on One White Glove – Presidential Service
    • $100/hr – 3 hour min.
    • Example Services – Home Visits, 24 Hour On Call Visits, Dedicated Tech Just for you.

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